A typical site visit lasts half a day, depending on the number of processes. You get the report within five working days, with recommendations ranked by effort and payoff.

We work from observation and interviews, so we don't need credentials. We might ask to see a process walkthrough or a sample of paperwork, but it's all on site.

You get a clear summary, a process map of current workflows, and a set of plain-language suggestions. Each suggestion includes estimated cost, benefit, and the next step to pilot it.

Not more than a short interview with each shift manager. We cover defects carefully and leave the operation running exactly as we found it, with no remote logins to worry about.

That's common. Many times we identify quick wins that are simplification, not automation, and we're happy to stop after audit and leave you with a prioritised backlog.

Yes, we carry professional indemnity and public liability cover. We can send the certificates before we book — just ask when you are choosing the visit date.